Extension installed

You're in. Let's draft your first reply.

Reply Copilot drafts on-brand replies to your marketplace customer messages — using your shop's FAQs, your team's voice, and the listing itself. About 60 seconds to set up.

Create your free account

Reply Copilot runs in the cloud (so your voice, FAQs, and team's edits sync across devices). Free to start — no credit card.

Create account I already have an account

Open eBay Seller Hub messages

Reply Copilot lives next to eBay's native reply box. Open any message thread in Seller Hub and a Draft button shows up.

Open eBay Seller Hub

Click Draft on a real customer message

Reply Copilot reads the customer's message, pulls your FAQs and the listing context automatically, and writes a reply in your shop's voice. Tweak if you want, then send through eBay's native flow.

Or check your dashboard

Then it gets smarter as you use it

Every time you tweak a draft before sending, Reply Copilot learns your wording and applies it to future replies.
Upload your FAQ doc once — every reply pulls the relevant policies automatically via semantic search.
Each rep gets their own voice profile so the team sounds consistent without everyone copy-pasting from each other.

Stuck? Email hi@replycopilot.app — Andy reads every message.