Free tool · no login
eBay Feedback Revision Request Generator
Negative feedback is not permanent. Tell us what the buyer said and how you fixed it, and get the two messages that turn it around: the resolution message, the revision request note (sized to eBay's field), and the exact steps in order.
Feedback revision, answered.
- How do I ask a buyer to revise feedback on eBay?
- Fix the problem first, unconditionally, then send a feedback revision request from Seller Hub (Feedback section). The buyer gets an email with a link to change their rating and comment. Your request can include a short note; this tool writes it for you, sized to fit the field.
- How many feedback revision requests do I get on eBay?
- eBay caps revision requests based on your feedback volume, and each transaction only ever gets one request. Treat them as a scarce budget: only send after your fix has actually landed.
- Can I offer a refund in exchange for changing feedback?
- No. Making a refund or fix conditional on feedback is feedback extortion under eBay policy and can cost you your account. Fix the problem with no strings attached, then ask separately. This tool bakes that sequencing in and warns you if your plan crosses the line.
- What if the buyer ignores the revision request?
- The request expires and cannot be re-sent for that transaction. Your remaining move is a calm, factual public reply to the feedback, which future buyers weigh heavily.
- Is this tool really free?
- Yes, no signup. It is built by Reply Copilot, which drafts every buyer reply for eBay sellers automatically, inside eBay Messages, using your real order details.
Want the full playbook? Read our guide to turning negatives around. And if writing buyer messages is a daily grind, Reply Copilot drafts every reply for you inside eBay Messages, using the real order details this form makes you type.