For TikTok Shop sellers — Coming soon

Reply Copilot for TikTok Shop is on the way.

Today Reply Copilot is live on eBay Seller Hub. We're shipping marketplace by marketplace — getting each one deeply right before we expand. TikTok Shop Seller Center messages is next.

Status: On the roadmap

One email when it launches. No spam, ever.

What'll be there at launch.

The same 2-click loop that works on eBay today, adapted to TikTok Shop's seller surface.

Drafting replies inside TikTok Shop Seller Center — no API access dance
Auto-pulled context: product, variant, recent live-shopping featured items
Live-stream-driven, refund, and shipping-question playbooks

Want to influence what we build? Tell us what you sell on TikTok Shopand we'll notify you when it's live.

TikTok Shop messaging, answered.

What will Reply Copilot for TikTok Shop do?
It adds a Draft button inside TikTok Shop Seller Center messages. One click drafts a reply to the buyer using the order and product context, in your voice. You review and send as normal.
Why does TikTok Shop messaging need its own approach?
Live-selling drives message bursts: a featured product can generate dozens of near-identical questions in an hour, with buyers who expect chat-speed answers. Drafting with the product context filled in is built for exactly that shape of inbox.
When does TikTok Shop support launch?
After Amazon and Etsy. Join the waitlist above and you will get exactly one email on launch day.
Can I use Reply Copilot today if I also sell on eBay?
Yes. eBay support is live now: install the Chrome extension, open a buyer message in Seller Hub, and click Draft.